Where Trust
Flows Like Water
We measure success not by customer satisfaction, but by customer 𝘥𝘦𝘭𝘪𝘨𝘩𝘵.
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Upgrade your home with a brand new boiler installation. Enjoy improved reliability for your heating.
Enjoy worry-free comfort with our exclusive 12-month plan, covering your heating system year-round.
Revitalise your central heating with a powerflush, restoring efficiency and prolonging lifespan.
Keep your boiler smooth with our comprehensive service. Our experts ensure optimal performance.
Customer Reviews
This was easily the best service I have received in LondonThis was easily the best service I have received in London. I had a problem with my boiler and Ash stayed on FaceTime with me for about 30 minutes trying to figure out the problem and I managed to solve it without a visit and any extra costs. This was also on a Sunday which I very much appreciated. It was very easy and efficient and I will only be using them moving forward.Lana Al Pachachi2 weeks ago
The service provided was incredibleThe service provided was incredible. I had heard about them from an acquaintance some time prior, so when I encountered an issue with my water temperature I called them immediately. We were able to schedule their intervention with no problems, and they were very punctual. My issue was resolved fast and efficiently, everything works even better than before ! The plumber was also very friendly. 10/10, would definitely call them again.AlexSquid2 years ago
Washer dryer was full of water and sink was not draining properlyWasher dryer was full of water and sink was not draining properly. I called at 8.30am. At 1030am Chris arrived and by noon the job was done perfectly. Ash called to collect payment over the phone and invoice was sent to my email. Fast, profess, courteous and reasonably priced. Highly recommended.Elliea year ago
Our boiler stopped working one evening in Feb which meant no hot water or heatingOur boiler stopped working one evening in Feb which meant no hot water or heating... Turns out that it was installed in a very inexperienced / nonsensical way leading to several problems ... Ash was thankfully able to fix it, which involved a lot of calls to both the manufacturers and installation company - he even knocked off some of the price because of how long the calls / confusion added to the job. Couldn't appreciate it moreXander Alari-Williamsa year ago
Creating a Pleasant Impact in our Communities
We pledge to help a vulnerable/elderly member of the communities we serve, as frequently as possible.
Janice, who sadly has health issues, was quoted £4000 by British Gas for a new boiler. When we heard of Janice’s struggles we needed to step in to ensure she was warm and cosy at home during the winter months. We installed a brand new Vaillant boiler for her, free of charge.
Why Trust Us?
We prioritize customer satisfaction, and our goal is to provide clear, informative responses to ensure your confidence in our services.
Trust us because honesty and reliability are at the core of everything we do. We prioritise transparent communication, fair pricing, and high-quality service to ensure your satisfaction.
Our team of skilled professionals undergoes rigorous training and background checks, so you can have confidence in the expertise and integrity of every technician who enters your home. With Pleasant Plumbers, trust flows like water.
We understand that your time is precious, and we value your time immensely. Therefore, even in emergencies, when you book an engineer with us you will be able to track their arrival in real-time and be given an EXACT ETA.
All of our engineers have a minimum of 7 years experience and are subject to an extensive vetting process before working with us.
Every engineer is fully certified and certifications are up-to-date and comply with all industry rules and regulations.
We provide additional technical training to ensure all engineers are performing to our very high standards.
Pleasant Plumbers stands out as the most transparent company in the industry because we believe in open communication and honesty at every step of the process.
We provide detailed, upfront pricing with no hidden fees, ensuring that our customers know exactly what to expect before any work begins. Our engineers take the time to explain the problem, the proposed solution, and the associated costs, empowering customers to make informed decisions about their plumbing needs.
Additionally, we welcome questions and feedback, fostering a culture of transparency and trust.
Become a
member
Join the Pleasant family by becoming a member today - it’s free!
All members can sign up to our Earn programme. We will pay you £100 for every person you refer*
Paid rewards for your loyalty
Exclusive savings on new boiler installations
Exclusive savings on monthly care packages
Exclusive savings on emergency call-out fees
Fast-track and priority service for emergency call-outs
Vetted and Accredited by
Our Promise
TrustworthyWe are always true to our word. You can trust in our expert team to ONLY advise work to be done if absolutely necessary.
ReliableYou tell us where and when and a pleasant (put in italics) expert will be there. You can always rely on us to be punctual, prompt and professional.
AttentiveWe prioritise our clients' needs by actively listening, understanding their concerns, and delivering tailored solutions with care and expertise.
CaringWe consider it an honor to enter your home, treating every inch with care and going the extra mile, especially for elderly or vulnerable family members.
TransparentWe will only ever fix something if it needs fixing. There will NEVER be any hidden costs and we will always be upfront with prices and quotes.
